TERMS & CONDITIONS

Terms & Conditions

Last updated: 7 September 2026

These Terms & Conditions govern your use of the Blackwater Kingdom website at www.blackwaterkingdom.com.

By using this website, you agree to these Terms & Conditions. If you do not agree with them, please do not use the website.

1. About Blackwater Kingdom

The website www.blackwaterkingdom.com is operated for Blackwater Kingdom, a UK progressive rock and metal band.

The website provides information about Blackwater Kingdom, including music, releases, news, live performances, gigs, tours, media and merchandise.

1. Use of this website

You may use this website for lawful purposes only.

You must not use the website:

• For any unlawful or fraudulent purpose
• To attempt to gain unauthorised access to the website or its systems
• To interfere with the operation or security of the website
• To introduce malicious software, viruses or other harmful material
• To copy, reproduce or commercially exploit website content without permission
• In any way that could damage, disable, overburden or impair the website

We reserve the right to restrict or suspend access to the website where we reasonably believe these Terms & Conditions have been breached or where necessary to protect the website, its users or our interests.

1. Website content

We aim to ensure that information published on the website is accurate and up to date.

However, information may occasionally change, including information relating to music releases, live performances, tour dates, venues, merchandise availability and other announcements.

We do not guarantee that every piece of information on the website will always be complete, accurate or current.

We reserve the right to update, change or remove website content at any time.

1. Music, images and other creative content

Unless otherwise stated, content published on this website, including:

• Music and recordings
• Lyrics
• Photographs
• Artwork
• Logos
• Videos
• Graphics
• Written content
• Promotional material
• Blackwater Kingdom branding

is owned by or used with permission by Blackwater Kingdom or the relevant rights holder.

You may view and access website content for personal, non-commercial purposes.

You must not reproduce, distribute, modify, sell, commercially exploit or republish our content without obtaining appropriate permission from the relevant rights holder.

Nothing in these Terms & Conditions transfers ownership or intellectual property rights to you.

1. Blackwater Kingdom name and branding

The name Blackwater Kingdom, associated logos, artwork and branding may not be reproduced or used in a way that suggests endorsement, sponsorship or an official relationship without permission.

Unauthorised commercial use of our name or branding is not permitted.

1. Links to other websites

The website may contain links to third-party websites and services, including music platforms, social media platforms, ticketing services, merchandise providers and other external websites.

These links are provided for convenience and information.

We do not control third-party websites and are not responsible for their content, availability, security, terms or privacy practices.

Your use of a third-party website is subject to that website's own terms and policies.

1. Merchandise and online store

Blackwater Kingdom may offer merchandise for sale through the website or through an online store operated by us or a third-party ecommerce provider.

Merchandise may include items such as clothing, physical music releases, artwork, accessories and other Blackwater Kingdom products.

The products, prices, availability, descriptions and delivery information displayed at the time of purchase will apply to the relevant order.

We reserve the right to correct pricing, description or availability errors and to withdraw products from sale.

Where a product is unavailable after an order has been placed, we will contact the customer and provide an appropriate resolution, including a refund where applicable.

1. Merchandise orders

When you place an order through the Blackwater Kingdom online store, you are responsible for providing accurate information, including your name, delivery address, email address and payment information where required.

You should check your order carefully before completing your purchase.

An order confirmation will normally be provided after an order has been placed.

The contract for the purchase of merchandise will be subject to the applicable terms presented to you during the checkout process.

Nothing in these Terms & Conditions affects your statutory consumer rights.

1. Merchandise prices and payment

All merchandise prices will be displayed on the website or online store at the time of purchase.

Where applicable, prices will include VAT and other applicable taxes as required by law.

Available payment methods will be displayed during checkout.

Payment must be successfully authorised before an order can be processed and dispatched.

We reserve the right to correct genuine pricing or product information errors.

If an obvious pricing error occurs, we will contact you before processing the order and give you the opportunity to confirm whether you wish to proceed at the correct price.

1. Delivery

Delivery options, charges and estimated delivery times will be displayed during the ordering process where applicable.

We will make reasonable efforts to dispatch orders within the stated timeframe.

Delivery times may vary depending on the destination, delivery method, availability and circumstances outside our reasonable control.

If a delivery is significantly delayed, we will take reasonable steps to assist in resolving the issue.

Unless otherwise agreed, applicable consumer law may require goods to be delivered without undue delay and generally within 30 days where no different delivery period has been agreed.

1. Returns and cancellation

When merchandise is purchased online, consumers may have a statutory right to cancel the purchase within 14 days of receiving the goods, subject to applicable legal exceptions.

Where the cancellation right applies, customers generally have a further 14 days to return the goods after notifying us of cancellation.

We will process applicable refunds in accordance with UK consumer law.

These cancellation rights do not replace or restrict any other statutory rights you may have.

Certain products may be excluded from cancellation rights where permitted by law, including certain personalised or bespoke products and other legally recognised exceptions.

Any specific exclusions applicable to a product will be explained before purchase where required.

1. Faulty, damaged or incorrectly supplied merchandise

Your statutory consumer rights are not affected by these Terms & Conditions.

Goods supplied to consumers must comply with applicable legal requirements, including being as described, of satisfactory quality and fit for purpose.

If merchandise is faulty, damaged, incorrectly supplied or otherwise does not meet the requirements of applicable consumer law, please contact us as soon as reasonably possible.

Depending on the circumstances and applicable law, you may be entitled to a repair, replacement, refund or other appropriate remedy.

1. Refunds

Where a refund is required under applicable law, we will process it within the applicable legal timeframe.

For online merchandise cancellations, applicable regulations generally require refunds to be made within 14 days of the relevant point specified by law, including receipt of returned goods or appropriate evidence of return where applicable.

Unless otherwise agreed, refunds will normally be made using the original payment method.

1. Personalised or customised merchandise

Where we sell personalised, customised or made-to-order merchandise, the cancellation rights applicable to ordinary goods may differ where permitted by law.

Any applicable restrictions will be clearly explained before you complete your purchase.

1. International orders

If merchandise is made available for delivery outside the UK, additional delivery charges, taxes, customs duties or import charges may apply depending on the destination.

Where applicable, responsibility for such charges will be explained during the ordering process.

International orders may also be subject to the consumer protection laws applicable in the destination country.

1. Intellectual property relating to merchandise

Blackwater Kingdom merchandise may contain protected names, logos, artwork, photographs, designs, lyrics or other intellectual property.

Purchasing merchandise does not give the purchaser ownership of the underlying intellectual property.

Merchandise is supplied for personal use unless otherwise agreed in writing.

1. Promotional offers and discounts

From time to time, Blackwater Kingdom may offer promotional codes, discounts or special offers.

Unless otherwise stated, promotional offers:

• May be subject to specific terms
• May have an expiry date
• May not be combined with other offers
• May be limited to specific products
• May be withdrawn where permitted by law

Any specific conditions applying to an offer will be displayed when the offer is made.

1. Events, gigs and ticket information

Blackwater Kingdom may publish information about concerts, festivals, tours and other live events.

Event dates, venues, line-ups and other details may change.

Where tickets are sold through an external ticketing provider, the purchase will be subject to that provider's own terms and conditions.

Blackwater Kingdom is not responsible for the policies or actions of third-party ticketing providers.

If an event is cancelled or rescheduled, any applicable ticket refunds or exchanges will normally be handled in accordance with the ticket provider's terms and applicable consumer law.

1. User-submitted information

If you voluntarily submit information, comments, photographs or other material to Blackwater Kingdom, you confirm that you have the right to provide that material and that doing so does not knowingly infringe another person's rights.

We reserve the right to decline to publish or remove material that is unlawful, offensive, defamatory, abusive, misleading or otherwise inappropriate.

1. Website availability

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to maintenance, technical problems, updates, security issues or circumstances outside our reasonable control.

1. Security

You must not attempt to compromise the security of the website or gain unauthorised access to its systems, databases or infrastructure.

Any suspected security vulnerability or malicious activity should be reported to us promptly.

1. Limitation of liability

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

To the extent permitted by law, Blackwater Kingdom will not be responsible for indirect or consequential losses arising from your use of the website or reliance on information published on it.

Nothing in these Terms & Conditions affects your statutory rights as a consumer.

1. Privacy

Our collection and use of personal information is explained in our Privacy Policy.

By using the website, you should also read the Privacy Policy so that you understand how personal information may be handled.

1. Changes to these Terms & Conditions

We may update these Terms & Conditions from time to time to reflect changes to the website, our activities, merchandise arrangements or applicable legal requirements.

The latest version will be published on this page.

Your continued use of the website after updated Terms & Conditions are published means that the updated terms will apply to future use of the website.

Terms applying to an existing merchandise purchase will be governed by the terms applicable at the time the order was placed, subject to any mandatory legal rights.

1. Governing law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms & Conditions will be subject to the applicable courts of England and Wales, subject to any mandatory consumer rights that apply to you.

1. Contact

If you have questions about these Terms & Conditions, the website or a merchandise order, please contact:

Blackwater Kingdom

Management: info@blackwaterkingdom.com

Booking: Davy@idvi-agency.com

PR: enquiries@willgrademedia.co.uk

Last updated: 7 September 2026